Thank you for shopping with us. We appreciate your business and are committed to ensuring that you are completely satisfied with your purchase. If you are not satisfied with your order in any way, we are here to help.

1. Refund and Return Eligibility
   To be eligible for a return and refund, the following conditions must be met:

Items must be returned within 7 days of the date of delivery.

Items must be unused, in their original packaging, and in the same condition as when you received them.

You will need your receipt or proof of purchase to complete your return.

2. Non-Returnable Items
   Certain types of items cannot be returned, including: opened, used products
3. How to Initiate a Return
   To initiate a return, please follow the steps below:

Contact Us: Contact our Customer Service Team at [email protected] to request a return.

Receive a Return Authorization: We will provide you with a Return Authorization Number (RAN) and further instructions.

Pack Your Items: Make sure the items are securely packaged in their original packaging. Please include the RAN and a copy of your receipt in the package.

4. Refund Process
   Once we receive and review your return, we will notify you if your refund has been approved. If approved, we will process your refund within 7 business days and automatically transfer the funds to your original payment method.
5. Delayed or Missing Refunds
   If you have not received your refund, please check your bank account again. Then contact your credit card company; it may take some time for your refund to be officially credited. If you have completed all the steps and still have not received your refund, please contact us at [email protected].
6. Exchanges
   We only replace defective or damaged items. If you need to exchange for the same item, please follow the return process above. Depending on where you live, the time it takes for your exchange to arrive to you may vary.
7. Shipping Costs
   You will be responsible for the return shipping costs. Shipping costs are non-refundable. If you receive a refund, the return shipping costs will be deducted from your refund.
8. Contact Us
   If you have any questions about our refund and return policy, please contact us:

Email: [email protected]

Thank you for shopping with us!